Managed help desk services

Support & managed services

We offer a range of support options to take care of your systems so you can concentrate on growing your business.

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Application and infrastructure support

By allowing us to manage your systems, you have peace of mind knowing you simply have to ask, not do. Ideal if there's more pressing matters at hand.

With a wealth of experience under our belts, we can turn our hand to any modern system to provide support where you need it most.

Web development & content management

Service desk management

Our support team can be available when you need them the most. When setting up your agreement, you have the option to include additional features such as SLA response times, to ensure your requests are dealt with in a timely manner.

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Content Management

Whatever the size of your business - making changes to your website takes time away from more important things, such as dealing with your customers. Our content management services means we can update, manage and maintain your system - whatever it may be.

Data modelling & reconciliation

Managed Hosting

All our websites are built on our UK based hosting infrastructure. With a 100% uptime guarantee, and automatic backups, your website is as safe as houses.

We offer services to extend the service beyond this, including 24/7 data recovery tools and data migration solutions.

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case study

Service Desk Management

A number of our partners required a solution for the number of support requests and content changes they were receiving from their clients.

These requests would often come in the form of emails (that often break chain causing an organisational issue) or phone calls, requests would get misplaced and overlooked.

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